333
edits
Changes
Jump to navigation
Jump to search
m
Чтобы получить отчет по дополнительным услугамTo receive ancillary services report, зайдите в раздел настроек go to Statistics and reports → Air order reports. Select "Electronic documents" report type. It will reflect the statistics on sales of ancillary services linked to air tickets.
→Setting up the module
After the module is enabled, an Ancillary Service block is displayed on the booking form: it contains airline services and the button for selecting a seat in the aircraft (it will be available under each passenger).
{| class="wikitable" align="right" style="margin-right:1em"
|-
|[[File:Map_pickAncillary_Services_Screenshot_1.jpg|800px| Selection of a paid seat]]
|-
|Selection of a paid seat.
{| class="wikitable" style="margin-left:1em"
|-
|[[ФайлFile:Форма_допуслуг_акAncillary_Services_Screenshot_2.jpgpng|700px| Ancillary services block]]
|-
|Ancillary services block.
{| class="wikitable" style="margin-left:1em"
|-
|[[ФайлFile:Добавление_допуслуг_акAncillary_Services_Screenshot_3.jpgpng|570px| Adding an ancillary service]]
|-
|Adding an ancillary service.
{| class="wikitable" style="margin-left:1em"
|-
|[[ФайлFile:Детализация_доп_акAncillary_Services_Screenshot_4.jpgpng|400px| Price display]]
|-
|Displaying the price of the ancillary service in the price details.
{| class="wikitable" style="margin-left:1em"
|-
|[[ФайлFile:Детализация_доп_к_оплатеAncillary_Services_Screenshot_5.jpg|400px| Price display]]
|-
|Displaying the price of the ancillary service in the price details.
{| class="wikitable" style="margin-left:1em"
|-
|[[ФайлFile:F1e84ca63cAncillary_Services_Screenshot_7.jpg|600px| A service that applies immediately to the whole destination.]]
|-
|A service that applies immediately to the whole destination.
|}
Note: in case, while choosing a service, the airline does not confirm it immediately (for example, GDS returns the HN - holding need status instead of HK), then the inscription "Please note, that some of the chosen services are waiting for confirmation from the airline" will appear and the button Specify service status will appear (see the screenshot below). The button is available once per hour. After clicking the button, the system will update the order, and if the service status is changed to confirmed, you can pay for it. It is not possible to pay for the service until it is confirmed.
<!--{| class="wikitable" style="margin-left:1em"
|-
|[[Файл:Service_on_request.png|800px| Services that require confirmation]]
|-
|Services that require confirmation.
|}-->
After issuing a ticket, you can return the ancillary service, but it works only when the automatic ticket return is enabled, in the manual mode, the refund of ancillary services is impossible. The original price for the service is available to the user without any markups. If the ticket was paid via a personal account, after a successful refund of the service money for the service will be automatically returned to the personal account. Ticket can be returned only after the return of the ancillary service.
{| class="wikitable" style="margin-left:1em"
|-
|[[ФайлFile:RefundEMDAncillary_Services_Screenshot_8.jpg|700px| Service refund button]]
|-
|Service refund button.
{| class="wikitable" style="margin-left:1em"
|-
|[[ФайлFile:Refund_EMDAncillary_Services_Screenshot_9.jpg|700px| Manager's block]]
|-
|Manager's block.
{| class="wikitable" style="margin-left:1em"
|-
|[[ФайлFile:SeatmapAncillary_Services_Screenshot_6.jpg|700px| Seat selection]]
|-
|Seat selection.
<!--{| class="wikitable" align="right" style="margin-left:1em"
|-
|[[Файл:GDSService info.png|700px| Indicator of the service having a detailed description]]
|-
|Detailed description.
|}-->
==Setting up the module==
In order to configure the module you need to go to: Product control → Avia tickets → Additional services → Airline additional ancillary services.
{| class="wikitable" style="margin-left:1em"
|-
|[[ФайлFile:Настройки доп услуг АКAncillary_Services_Screenshot_10.pngjpg|800px| Ancillary services settings]]
|-
|Ancillary services settings
If it is necessary to display only certain ancillary services on the form, you can do it with the help of the Airline and RFISC Filter. This setting is located at Product control → Avia Tickets → Additional Services → Additional Airline Services. If no filter is set, all ancillary services received from GDS will be displayed on the form. To output a particular ancillary service, you need to know its unique number (RFISC). The filter is set in AL-RFISC format, where AL is the IATA code of the airline, RFISC is the unique number of the service. For example, UT-B01;SU-OAQ. Please note that if you have filters for a certain number of ancillary services for only one airline, for other airlines, the filter will remove all additional services until you have a filter for that airline as well.
Ancillary services sales report
<!--{| class="wikitable" style="margin-left:1em"
|-
|[[Файл:ReportEMD.jpg|800px| Displaying the report]]
|-
|Displaying the report.
|}-->
==Adding information on airline ancillary services to itinerary receipt==