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Ancillary services block.
''{| class="wikitable" style="margin-left:1em"|-|[[Файл:Добавление_допуслуг_ак.jpg|570px|Добавление дополнительной услуги]]|-|Adding an ancillary service''.|}
Displaying the price of the ancillary service in the price details.
''{| class="wikitable" style="margin-left:1em"|-|[[Файл:RefundEMD.jpg|700px|Service refund button]]|-|Service refund button.''|}
Manager's block.
Indicator that the service has a detailed description
Detailed description ==Setting up the module==
Ancillary services settings
Adding information on airline ancillary services to itinerary receiptTo add information on additional services of the airline to the itinerary receipt, you should insert the variable %GDS_SERVICE_INFO% variable in the itinerary receipt template. Information on additional airline ancillary services of the airline, to which the variable refers, is formed in the template '''Documents for additional services ''' in the section ''Notifications and documents → Documents → Documents for avia''' section. Variables for airline ancillary services for the template '''Documents for additional services''':* %GDS_SERVICE_PRICE% - Total price of all services* %GDS_SERVICE_ITEM_DOC_NUMBER% - EMD number for this service* %GDS_SERVICE_ITEM_PRICE% - The cost of one service* %GDS_SERVICE_ITEM_NAME% - Service Name** %GDS_SERVICE_ITEM_RFISC% - RFISC Code
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After the module is enabled, an Ancillary Service block is displayed on the booking form: it contains airline services and the button for selecting a seat in the aircraft (it will be available under each passenger).
{| class="wikitable" align="right" style="margin-right:1em"|-|[[File:Map_pick.jpg|800px|Выбор платного места]]|-|Selection of a paid seat.|} {| class="wikitable" style="margin-left:1em"|-|[[Файл:Форма_допуслуг_ак.jpg|700px|Блок дополнительных услуг авиакомпаний]]|-|Ancillary services block.|}
'''Attention!''' Seat selection ancillary service is available both through the Ancillary service: airline services block and through the Aircraft Seat button located under each passenger. If the Seat Selection is not properly established on the side of the service provider, the selection of the Seat Selection ancillary service will be available only through the Aircraft Seat button.
# Select the desired segment and passenger, after which you will see a list of services available for purchase.
After clicking the Buy button, the amount to be paid and the total price of the order are recalculated.
The price of the ordered service is fixed in the details of the price.
{| class="wikitable" style="margin-left:1em"|-|[[Файл:Детализация_доп_ак.jpg|400px|Price display]]|-|Displaying the price of the ancillary service in the price details.|}
{| class="wikitable" style="margin-left:1em"
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|[[Файл:Детализация_доп_к_оплате.jpg|400px|Price display]]
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|Displaying the price of the ancillary service in the price details.
|}
There are services that are applied not to one segment, but directly to the whole destination, most often such services are found on transfer flights. Such services have a special feature (exclamation mark). The price of such service will depend on the number of segments to which it is attached.
{| class="wikitable" style="margin-left:1em"|-|[[Файл:F1e84ca63c.jpg|600px|A service that applies immediately to the whole destination.]]|-|A service that applies immediately to the whole destination.|}
To cancel an ancillary service that has not been booked yet, click on the cross next to the name of the added ancillary service or click on the name of the selected service, then a pop-up window will show detailed information about the selected service, as well as the option to cancel the service will appear in the lower right corner.
Note: in case, while choosing a service, the airline does not confirm it immediately (for example, GDS returns the HN - holding need status instead of HK), then the inscription "Please note, that some of the chosen services are waiting for confirmation from the airline" will appear and the button Specify service status will appear (see the screenshot below). The button is available once per hour. After clicking the button, the system will update the order, and if the service status is changed to confirmed, you can pay for it. It is not possible to pay for the service until it is confirmed.
{| class="wikitable" style="margin-left:1em"|-|[[Файл:Service_on_request.png|800px|Услуги, требующие подтверждения]]|-|Services that require confirmation.|}
After issuing a ticket, you can return the ancillary service, but it works only when the automatic ticket return is enabled, in the manual mode, the refund of ancillary services is impossible. The original price for the service is available to the user without any markups. If the ticket was paid via a personal account, after a successful refund of the service money for the service will be automatically returned to the personal account. Ticket can be returned only after the return of the ancillary service.
{| class="wikitable" style="margin-left:1em"
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|[[Файл:Refund_EMD.jpg|700px|Manager's block]]
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|Manager's block.
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It is possible to execute ancillary services both before and after ticketing. If the client has decided to make an ancillary service in the order already issued, it is necessary to make an additional payment by the order.
There is an access to the seat selection both before and after the booking. On the screenshot below, you can see the process of choosing a seat and the display of its price.
{| class="wikitable" style="margin-left:1em"|-|[[Файл:Seatmap.jpg|700px|Seat selection]]|-|Seat selection.|}
Adding descriptions to services
To add a detailed description to a service, go to Site management → Language resources and add new aliases for each service and descriptions (for each language separately) in translations for them. A tag for translation of the name is "7R:03C:1PC10KG UP TO 203CM", where 7R is the IATA code of the airline, 03C - RFISC of the service, and 1PC10KG UP TO 203CM is the service name of the service. A tag for translation of the detailed description of the service will be " 7R:03C:1PC10KG UP TO 203CM:RULES_TEXT".
{| class="wikitable" align="right" style="margin-left:1em"
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|[[Файл:GDSService info.png|700px|Indicator of the service having a detailed description]]
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|Indicator of the service having a detailed description.
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{| class="wikitable" style="margin-left:1em"
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|[[Файл:GDSService description.png|700px|Detailed description]]
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|Detailed description.
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In order to configure the module you need to go to: Product control → Avia tickets → Additional services → Airline additional services.
{| class="wikitable" style="margin-left:1em"
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|[[Файл:Настройки доп услуг АК.png|800px|Ancillary services settings]]
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|Ancillary services settings
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Available settings:
'''Packages for additional services search ''' - the setting is responsible for therequisite packages in which the search will be performed.: Options for selection::: '''All ''' - service search will be carried out for all packages;:: '''Selected ''' - service search will be performed only by the selected packages;:: '''All except '''- service search will be carried out by all packages except the specified ones.'''Allow the purchase of several bags of baggage for one passenger ''' - the setting allows you to buy several bags of the same type of baggage.'''Allow services with type C ''' - Services with type C will be available on the booking form. Before enabling the settings, it is necessary to coordinate the possibility of online booking of services with type C with the GDS, as the GDS does not guarantee that the calculation of such services will always work correctly and sustainably.'''Service markup ''' - the setting allows you to add a certain fee from each sold ancillary service. Percent or fixed size in the specified currency, set in this setting, will apply to paid additional services. The setting applies only to paid services.'''Filtering ancillary services ''' - this setting allows you to configure the display of ancillary services on the form. ==Filtering ancillary services==
If it is necessary to display only certain ancillary services on the form, you can do it with the help of the Airline and RFISC Filter. This setting is located at Product control → Avia Tickets → Additional Services → Additional Airline Services. If no filter is set, all ancillary services received from GDS will be displayed on the form. To output a particular ancillary service, you need to know its unique number (RFISC). The filter is set in AL-RFISC format, where AL is the IATA code of the airline, RFISC is the unique number of the service. For example, UT-B01;SU-OAQ. Please note that if you have filters for a certain number of ancillary services for only one airline, for other airlines, the filter will remove all additional services until you have a filter for that airline as well.
Ancillary services sales report
Чтобы получить отчет по дополнительным услугам, зайдите в раздел настроек Statistics and reports → Air order reports. Select "Electronic documents" report type. It will reflect the statistics on sales of ancillary services linked to air tickets.
{| class="wikitable" style="margin-left:1em"|-|[[Файл:ReportEMD.jpg|800px|Displaying the report]]|-|Displaying the report.|}
==Adding information on airline ancillary services to itinerary receipt==
*If this is an aircraft seat reservation, there will also be the selected number.
==See also==
* [[Booking form (air tickets)]]
* [[Agency ancillary services]]
