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→Voiding settings
=== Voiding confirmation ===
There are 2 types of voiding
* '''Complete voiding''' — includes both ticketing and order cancellation. Enabled by the {{Setting|'''Enable access to cancellation of paid, but not ticketed orders (the parameter does not affect the agency users)}} ''' setting in the '''Product control → Aviatickets → Processes → Ticketing process''' section.
If the agency has '''cancellation penalties''' set (the respective setting is turned on and the specific value of the penalty is established), during the full voiding the user will be shown a page confirming the agreement with the penalties.
'''Voiding period''' — The time interval during which you can cancel the ticketing.
The voiding period is determined by the settings in the '''Product control → Aviatickets → Packages and requisites → Requisites for GDS connection''' while editing particular requisites:
* {{Setting|'''Voiding period}} '''— sets the time value in the hh:mm format. Depending of the value of {{Setting|'''Voiding period type}} ''' setting either the specific time of the day during the ticketing day is determined, or the time interval from the time of ticketing.* {{Setting|'''Voiding period type}} ''' — determines the method of calculating the time interval for ticketing cancellation. Possible values:
** '''Fixed time of day''' — Voiding period is determined from the ticketing time to the end of the voiding period count during the ticketing day.
** '''Time interval after ticketing— voiding period starts with ticketing and is valid for a period of time set in the {{Setting|'''Voiding period}} ''' field.* {{Setting|'''Voiding period source}} ''' — two sources are available:** '''settings''' — voiding period is set by the {{Setting|'''Voiding period type}} ''' setting.
** '''supplier''' — voiding period is set by the supplier.
<span style="background-color: rgb(255, 240, 245)"><span style="font-size: large"><span style="color: rgb(255, 0, 0)">!</span></span> Voiding timelimit is returned only by GDS Sirena. For other GDSs, voiding timelimit is determined by settings.
| supplier
|}
If a supplier is selected as a source of data on the voiding period, then {{Setting|'''Voiding period}} ''' and {{Setting|'''Voiding period type}} ''' can be any, as the time limit for voiding comes from the supplier after the order is issued.
<span style="background-color: rgb(255, 240, 245)"><span style="font-size: large"><span style="color: rgb(255, 0, 0)">!</span></span> We recommend setting {{Setting | '''Voiding period source}} ''' to '''supplier''' only for GDS Sirena, as other providers do not return the voiding timelimit data.
<!-- == See also ==
