Endorsement
Endorsement is a remark that can be added automatically or manually to an airline ticket. It is used for special information related to the specifics of using a particular ticket or coupon. Examples: transfer of carriage rights from one airline to another, restrictions (e.g. Non-Refundable), additional information (such as passport number), etc.
Different suppliers have their own endorsement requirements and restrictions associated with their use.
Contents
Endorsement requirements in Galileo
For a given supplier, you can enter passport details and other information in the endorsement. The total limit on the number of characters per endorsement is 147, which can be reduced depending on the airline. A maximum of 3 endorsements can be added to 1 PNR, separated by "* >".
Attention! Passport information for this supplier is entered into the Websky when booking via SSR DOCS.
Passport data entered through SSR DOCS in the endorsement is not automatically substituted. Only data entered by the airline in the 18th fare point (TICKET ENDORSEMENT) is automatically added to the endorsement; you cannot change this data.
Entry examples:
TMU1EBPSPTxxxxxxxxxxxxxxxxx VALID SU ONLY NO REROUTING
During ticketing:
TKP1EBPSPTxxxxxxxxxxxxxxx VALID SU ONLY NO REROUTING
Attention! The maximum endorsement length limit is 147 characters. An error will occur if it is exceeded. If the airline limit is less than 147 characters, the endorsement will simply cut down on the last allowed character if it exceeds the allowable length. There is no minimum length restriction. There are also no requirements on the order of precedence. The endorsement from the fare rules will always be shown first in the ticket.
Endorsement requirements in Sabre
The basic information in the "endorsement" field gets automatically through the PQ record from the 18th fare point (which is the same name: TICKET ENDORSEMENTS).
Attention! The passport details for this supplier are entered into the Websky when you book via SSR DOCS.
The passport number goes into the endorsement field automatically through SSR DOCS. The date of birth does not automatically get into the endorsement. It can be added through the qualifier "‡DOB" (the system will drag the date of birth from SSR DOCS). When using a qualifier, the information is added to an existing endorsement, and the endorsement changes completely. The maximum number of characters in an endorsement is 51.
The Websky is designed to add the endorsement specified in the agency settings to the automatically generated endorsement. If needed, the client can request Sabre to support longer endorsements of up to 999 characters.
Endorsement requirements in Amadeus
There are 3 types of endorsements:
- ordinary, they can be viewed by everyone
- confidential, only the agency has access to them
- itinerary printout remarks
Attention! When preparing itinerary receipts, you may add free text through RIZ element (added to PNR). For example you can enter: the name of the agent, travel tips and other information - this text will be located in the ITR after the information about the ticket price.
Example command:
RIZ YOUR PERSONAL AGENT: JOHN SMITH MR
Each remark is limited to 64 characters. There is no limit to the number of remarks. This element can be entered to the booking even after the e-ticket is issued.
By default, RIZ element applies to all passengers in the booking and will be printed in all ITR; if you want it can be assigned to some (not all) passengers using /P option (no segment assignment is possible).
It is up to the carrier to decide what information to add automatically to the remarks.
Endorsement requirements in Sirena
Endorsements for orders are displayed only in the Sirena terminal.
Attention! Endorsements cannot be added to the itinerary receipt.