Payment in the office

Office is a set of agency desks located at the same address. TCH accredits the offices by assigning each one an eight-digit number beginning with "00".

Websky Office Settings

On the Office Setup page, under Payment Methods → Pay at the Office, you have the ability to create or edit new offices where you can pay for your order.

List of fields for editing:

• Office name (must be filled in)
• Country
• City
• Address
• Postal code
• Phone numbers (1 to 3 are possible)
• Fax
• Use maps:
  • Google
  • Yandex

Attention! To display the map correctly, you need to set the appropriate API key in the settings section "Site Management" → "Domains and protocols".

• Latitude (for example, 55.720631)
• Longitude (in the same format)
• Working time
• Lunch break
• Holidays
• Duty days
• Duty hours
• Information - additional notes (use of HTML is acceptable)

If there should be several offices, you should first fill in the necessary fields for the first office and save the changes for it (button "Create"). Then, on the same page, specify the same settings for the second office with a different name and click the "Create" button again. After that in the drop-down list above the main settings you will be able to choose the necessary office from the existing ones.

Selecting an office for payment

User has the opportunity to pay for booking at the agency or tour operator's offices (at the operating cash desks). After booking an order, the user will be able to choose a convenient office, see information about it and a map of travel, and print detailed information about the order. With this form, the customer will go to the office to pay for the booking.

If there is only one office, the office selection step will be skipped.

The order in which the offices are displayed on this page can be adjusted by specifying the appropriate numbering before the name itself in the "Office Name" field. For example: «1. Albatros travel agency", "2. Aquamarine travel agency", etc. By default, the offices are displayed in alphabetical order.

On the new booking form

If several offices are set, the user will be redirected to the page with the addresses of all the offices when proceeding to the payment. If one office is specified, information about it will be displayed on the order display page in the section with payment gateways

Payment Acceptance Forms

For each type of service (flight, train ticket, hotel) you can define several templates for payment acceptance form in "Finances" → "Payment methods" → "Payment in office" → "Payment forms" section of the settings. In the "Name" field, enter the name of the invoice form (it can be arbitrary). In the document template field there is a built-in html editor and a tooltip with a list of available variables. Some of the variables use information from the agency settings, the rest are filled manually by the cashier before printing the form.

Variable Description

Variable name	Variable description
##PAYMENT#SUM##	Payment amount
##PAYMENT#DATE##	Payment date
##RESERVATION##	Booking number
##PAYMENT#SUM#HUMAN##	Payment amount in words (works only for currency in rubles due to peculiarities of translation)
##FULLNAME##	Full name of the payer
##PAYMENT#DATE##	Date of payment in Russian format "ХХ month ХХХХ
##PAYMENT#SUM#HUMAN#UA###	Payment amount in words in Ukrainian
##LOCATOR##	Locator
##EXTERNAL_ID##	External order ID
##EXPIRY#DATE##	Expiration date
##TOMORROW##	Ticketing date +1 day
##AUTOCANCEL#DATE##	Date by which the order must be paid
##ADDRESS##	Address of the payer
##PASSPORT#NUMBER##	Document number
##PASSPORT#ISSUEDBY##	Issued by
##PASS#DIVISION#CODE##	Division code
##IPCC#OR#HAP###	IPCC or HAP (for airline tickets)
##VAL#VENDOR##	Validating carrier (for airline tickets)

The office employee has the right to print an invoice form for the user, with which he will go to the office for payment. To do this, go to the payment transactions on the order (from the order page or from the personal office of the agency) and click on the link "Write the form to the cash desk".

After selecting the desired invoice form, the office employee is prompted to fill out the necessary payer information to be used on the form.

You can then proceed to preview the form and print it. The payment form already written out will be attached to the booking as a document, in case you need to print it again.

The customer goes to the reception after the payment at the counter, presents his paid receipt, and the agency employee manually records the payment in the payment transactions of the booking.

Setting up a payment template for the user

You can customize the appearance of the file that the user will receive at checkout. The template is set up as follows: "Finance and Payments" → "Payment Methods" → "Gateway Management" → Select the "Office" gateway type and select the "Requisites" action against it. The screenshot above shows one of the ways to set a template. If the template is not specified, the html page of the order will be printed. If the template is specified, the user will see a payment window before printing.

See also

• User
• Booking
• Agency
• Universal Payment Gateway API protocol